Items will be shipped via Registered Post with An Post and are shipped from the Republic of Ireland. At this time, we are only selling within Ireland and the European Union.
Refund Policy
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Returns
If you wish to return a product to us, the first step should be to contact us at: morganmadisondaly@cliabhanstudio.com explaining why you wish to return the product. We can then advise you on the best way to complete your return. You can also call us on +353 (83) 4115514.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at morganmadisondaly@cliabhanstudio.com.
Exchanges (if applicable)
If prints within an edition are still available, I can offer a replacement. If no more prints are available, I will provide you with a refund.
Shipping
Artwork or products can be returned to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €60 ($75) you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.